Frequently asked questions

Let's try to find the answer to your question.

Making Technique

What is your product made out of?

All of our products is made using PLA. Our core making technique uses 3D printed technology creating shapes of your choice.

What is PLA?

It’s made from rapidly renewable plant based resources like corn, tapioca, and potatoes.

Is this an Australian label?

Yes, C&S is designed by Sowba, a Sydney based designer and Maker.

Product Care Instructions

How should I care for my Cutters & Texture Rollers?

The material of the cutter is PLA Eco Plastic so keep away from heat temperature higher than 70 °C

  • Wash before first time use.
  • Hand wash only.
  • Is there any sizing information on the products?

    All Sizing details can be found on each item in the listing. If you have any questions feel free to contact us by clicking here. We normally respond quickly.

    Payment Informaton

    What payment methods do you accept?

    Currently we accept all major Debit/Credit Cards and Paypal.

    Is it safe to use my Credit Card at your Online Store?

    We use Stripe and Paypal, which is one of the worlds most recognized & safe methods of credit card payment. All Credit/Debt card information is transmitted via secure industry standard AES-256 SSL encryption provided by Stripe and Paypal. Credit card details are used only for processing of payment and are never stored in our database..

    Do you have Coupons?

    Yes we do and you can view active coupons under My Coupons. We do change the discounts quite often and we recommend you to check your Account.

    How do I use the Coupon Code?

    Once you finish adding items to your cart, you can copy the coupon code found in My Coupons and add it in Shopping Cart for the discount to be applied.

    Custom Orders

    Do you make Custom Design?

    Yes we do. Just reach out to us by clicking here for detailed discussion.

    Will there be a price difference?

    It depends on the complexity of the design. We try as much as possible to keep it under the existing listing price. All price will be communicated prior to 3D printing the product.

    What information do you need for Custom Products?

    Simplicity is our Policy. We only require you to provide us a reference image and its dimensions.

    Can I order in bulk quantity? Is there any Discount?

    Depending on the size and the complexity of the design we offer the best price/discounts. Please reach out to us by Clicking Here and we can take it from there.

    Didn't get answer on your question? Contact Us