We gladly accept returns, exchanges, and cancellations.
Contact us within: 3 days of delivery
Ship items back within:21 days of delivery
Request a cancellation within: 2 hours of purchase
Conditions for all returns
Items that are being returned should be unused and in its original packaging. We do not accept return if the items are used with clay on it.
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please send us the tracking number of the return parcel so that we can make sure that the return parcel dose not get lost in mail.
Please do not send return items before you talk to us .
If you received a damaged or defective item, Contact us for assistance.
Refunds
Original Shipping cost is non-refundable.
Once we receive your return parcel and if they meet the above return conditions then we will process your refund within 1 business day.
Include your order number in your return parcel
INCORRECT or DAMAGED ITEMS
Contact us as soon as possible with the product being delivered with a proof of photo of the faulty item for your refund. If your item qualifies for a refund, we will then initiate the refund process.
If you are entitled to a refund but prefer that we send you another item of the same or a different product of the same price, we are happy to do so.