Cutters & Stamps currently ships to Australia, Canada, New Zealand, USA, UK, Europe, Puerto Rico, Singapore, Malaysia and Egypt.
OZ & NZ Customers - Free Shipping on items > $150AUD.
Intl. Customers - Free Shipping on items > $250AUD.

Processing time : 2-5 Business days

Custom Products Processing time varies between 3 - 8 Business days

COVID-19 Current Shipping Time

Australian Shipping Time between 2 - 10 Business Days

USA Shipping Time between 14-27 Business Days

UK Shipping Time between 10-25 Business Days

Canada Shipping Time between 14-29 Business Days

New Zealand Shipping Time between 10-15 Business Days

Rest of the World Shipping Time between 20-30 Business Days

COVID-19 Update

Australia Post is experiencing delivery delays affecting particularly International but also Domestic deliveries due to limited flights & increased parcel volumes due to current pandemic situation. I'm doing everything I can to send to all the deliveries with a tracking number so you would know the up-to-date location of your package.

Feel free to message me anytime if you have any questions about placing an order or shipment.
Thank you for your patience & for supporting our small Australian owned business.
I wish you and your family health and safety.

Best Regards,
Sowba

Shipping FAQ's

Can my orders be tracked?

Yes, All orders will be provided with a tracking number after your order has been posted.

How long does it take to process the order?

Processing time : 2 - 5 Business days

Processing time for Personalized cutters : 3 - 8 Business days

My online order hasn’t arrived yet.

We use Australian Post and Sendle to Ship the orders. You will be able to track your items with the Tracking number provided to you Via Email or Click here to go to my accounts to track your order. If you need more information, you can contact us by Clicking Here.

What happens if my package is lost or wrongly delivered?

If an item becomes lost in the postal system, is wrongly delivered or damaged, we will lodge an investigation on your behalf with our shipping provider and assist.

Can I make changes to my order once it is placed?

Any changes to your orders can be done within 2 hours after placing the order with us.

Do you provide Express Post for urgent Delivery?

We do provide Express post and you can find the rates during checkout. If there are no Express post rates for certain Countries, please Contact Us and have it enabled for you.

My package is delayed due to Customs?

Each Country has their own custom rules and duty charges. C&S will not be responsibile for any Duty charges or delay due to Customs.

Didn't get the answers that you are looking for? Contact us